Raritan P2-USTIP1 Guide de l'utilisateur télécharger pdf (Page 44)

38 USTIP USER GUIDE

VIDEO PROBLEMS SOLUTION

After switching to a different

Target Server channel the video

is not clear. Sometimes there is

a black edge at the boundary of

the Target Server’s screen.

Click Auto-sense Video or simultaneously press the keys

CTRL-ALT-A. USTIP will adjust the video settings. If the

video does not become clear, additional manual video

setting adjustments may be necessary. Contact Raritan

Technical Support to discuss changes to the Video Settings

window.

Ensure all Target Servers have standard blanking times.

Horizontal and vertical blanking times should closely

approximate VESA standard values.

When viewing a Target Server

remotely, the video image is

filled with moving block of

incorrect color that seem to

track next to the movement of

the mouse pointer.

The Color Settings on the Video Settings tab in the Video

window are not set correctly. Attempt manual adjustment

until the color blocking ceases or run the Automatic Color

Calibration Routine.

The screen is filled with small

visual errors, or grains of

missing color, which need to be

cleaned up.

Click Refresh Screen on the USTIP toolbar or

simultaneously press the keys CTRL-ALT-R.

The video seems to be stuck in

Auto Sense mode and the auto

sensing message in the middle

of the screen keeps counting

higher and higher.

Pressing Auto-sense Video while auto sensing is occurring

will stop the auto sense process. Check your Target Server

resolution to ensure USTIP supports it.

WEB BROWSER PROBLEMS SOLUTION

I cannot connect to USTIP via

Web Browser.

Re-check the IP settings for USTIP from the USTIP Admin

Console or remote Admin Console window. Accessing the

Network Configuration screen, ensure that the IP

addresses set for “IP Address, Subnet Mask, and Default

Gateway” are still set correctly, per your Network

Administrator’s instructions.

Ensure that your user profile has Web Browser access

enabled and that USTIP is configured to enable Web

Browser.

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Raritan P2-USTIP1 Guide de l'utilisateur Page 44

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