Raritan P2-USTIP1 Guide de l'utilisateur télécharger pdf (Page 43)

APPENDIX C: TROUBLESHOOTING 37

MOUSE PROBLEM SOLUTION

USTIP is not accepting my mouse. USTIP will not support a serial type mouse or non-

standard mouse drivers. It does support a PS/2 style

mouse and standard Windows mouse drivers. Other

mouse drivers may function with USTIP, but will require

extensive changes to the mouse settings until a

functioning mix of motion settings is found. If you must

use a mouse driver on a Target Server that is not

currently supported by USTIP, try setting the mouse

acceleration to none and the mouse speed to slow.

USTIP Mouse Pointer and the

Target Server Mouse Pointer do

not sync up in certain Windows

NT Administration screens, like

the NT log on screen.

Windows NT Administration or Log On screens may

revert to default mouse pointer motion/acceleration

speeds. As a result, mouse sync may not be optimal at

these screens. If you are comfortable adjusting the

registry on the Windows NT Target Server, you can

obtain better USTIP mouse sync at NT Administration

screens by entering the Target Server’s registry editor

and changing the following settings: default user mouse

motion speed = 0; mouse threshold 1 = 0; mouse

threshold 2 = 0.

TARGET SERVER PROBLEM SOLUTION

When I reboot a Target Server

through USTIP, from a Remote

PC, I cannot access the Target

Server’s BIOS. It seems USTIP is

not accepting the BIOS entry

command keystroke.

To access a Target Server’s BIOS first temporarily de-

select the Sense video mode changes automatically

checkbox in the Video Settings window, accessed with

Video Settings on the USTIP toolbar. Video auto-

sensing slows remote viewing of the reboot process and

makes it difficult to send BIOS access keystrokes to the

Target Server from a Remote PC, because auto-sensing

tells USTIP to work constantly to keep up with the

Target Server’s feverishly changing video screens during

reboot. De-selecting the auto-sense checkbox frees

USTIP to accept and convey BIOS access keystrokes. It

also aides in the quick interpretation of rapidly changing

video screens. Be sure to re-select the checkbox when

finished with BIOS access.

USTIP PROBLEM SOLUTION

I cannot power down USTIP. The main power switch for USTIP is on the back of the

unit. To turn off USTIP hold the power key down for a

few seconds. To turn USTIP back on, press the power

button again.

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Raritan P2-USTIP1 Guide de l'utilisateur Page 43

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