Raritan P2-USTIP1 Guide de l'utilisateur télécharger pdf (Page 42)

36 USTIP USER GUIDE

KVM ON-SCREEN USER

INTERFACE (OSUI) PROBLEM

SOLUTION

Log out of KVM on disconnect is

set to YES in the Security

Configuration screen, but USTIP

is not logging out of the KVM

upon remote user disconnection.

Make sure that the Hotkey set in the Options window is

the same Hotkey that commands the OSUI of the base

KVM switch attached to USTIP.

MOUSE PROBLEM SOLUTION

Target Server Mouse Pointer

tracks too slowly after USTIP

Mouse Pointer.

Immediately after switching to a

new Target Server channel the

mouse stops and/or is out of sync.

When working from a Remote PC, a slight delay between

the larger USTIP Mouse Pointer and the smaller Target

Server Mouse Pointer is normal due to uncontrollable

lags in the speed of the remote connection – Internet,

direct dial modem, or network. With each new video

image viewed, USTIP automatically re-syncs and aligns

the mouse pointers. Wait a few seconds after switching to

each new video image for automatic re-calibration to take

place and the two mouse pointers will line up with each

other. If you do not wish to wait for this auto calibration,

or you find the two mouse pointers out of sync at any

time; click Synchronize Mouse, or simultaneously press

the keys CTRL-ALT-S. This will manually re-align the

two pointers.

Adjust the motion of the Target Server Mouse Pointer.

For Windows 2000 based Target Servers, set the mouse

motion speed on each Target Server to the middle speed

setting between Slow and Fast and the mouse motion

acceleration speed on each Target Server to Off or None.

For Windows ’95, ’98, and NT based Target Servers, set

the mouse motion speed on each Target Server to the

slowest setting.

Color Settings are not optimally calibrated. Please see the

Raritan Multi-Platform Client and Remote Client

User Guide, available on Raritan’s Website

http://www.raritan.com/support/productdocumentation

or on the Raritan User Manuals & Quick Setup Guides

CD ROM for additional information.

The larger USTIP Mouse Pointer

does not track or is not in sync (not

aligned) with the smaller Target

Server Mouse Pointer.

Click Synchronize Mouse, or press CTRL-ALT-S.

Ensure each Target Server uses a standard Windows

mouse driver.

For Windows 2000 based Target Servers, set the mouse

motion speed on each Target Server to the middle speed

setting between Slow and Fast and the mouse motion

acceleration speed on each Target Server to None. For

Windows ’95, ’98, and NT based Target Servers, set

mouse motion speed on each Target Server to slowest

setting possible.

Click Auto-sense Video or simultaneously press CTRL-

ALT-A.

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Raritan P2-USTIP1 Guide de l'utilisateur Page 42

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